Detalhes do Incidente DADOS
📅 Abertura: 2026-01-31 00:32:41-03:00
⏱️ Próxima Atualização:
EVENTO #2392
📍 Roteador A (Origem)
Hostname: SLS-LRF01-ZTI01CO-xgei-0/13/0/4
Fabricante: ZTE
Status:
UP
Alarme: INTERFACE DOWN
⚡ Serviço / Falha
ACCID / CIRCUITO
620566
TIPO DE FALHA
None
🎯 Roteador B (Destino)
Hostname: TSA-LNA01-NKI01CO-port_2/3/1
Fabricante: NOKIA
Status:
UP
Alarme: INTERFACE DOWN
🔗 Rota Física (Camada TX)
-
Salto 1SLS-LRF01-HWW03
-
Salto 2TSA-LNA01-HWW09-shelf0(subrack)-2-V3T210-3(RX3/TX3
📝 Relatório de Acionamento (Texto Padrão)
Solicito apoio técnico para verificação de alarme no ACCID Dados (Circuito): "620566" com a falha de "Tipo de Falha: Link Down".
O circuito começa em (Roteador A (Origem): SLS-LRF01-ZTI01CO-xgei-0/13/0/4. Status: UP, Fabricante: ZTE, Alarme Ativo: INTERFACE DOWN) indo ate (Roteador B (Destino): TSA-LNA01-NKI01CO-port_2/3/1. Status: UP, Fabricante: NOKIA, Alarme Ativo: INTERFACE DOWN).
Onde a rota física passa por (ROTA FÍSICA (ELEMENTOS TX UTILIZADOS)):
SLS-LRF01-HWW03 -> TSA-LNA01-HWW09-shelf0(subrack)-2-V3T210-3(RX3/TX3
Informações Extras / Rascunho:
Interface Down
SLS-LRF01-ZTI01CO-xgei-0/13/0/4
30/01/26 18:53:22
xgei-0/13/0/4 CONEXAO AO CO|TSA-LNA01-NKI01CO|port_2/3/1|LC 620566|IP_AG_ZT_SECAO_CORE|ACT|NONE
SLS-LRF01-ZTI01CO#show interface xgei-0/13/0/4
00:19:02 BRZ Sat Jan 31 2026
xgei-0/13/0/4 is down, ifindex: 8262
Description: CONEXAO AO CO|TSA-LNA01-NKI01CO|port_2/3/1|LC 620566|IP_AG_ZT_SECAO_CORE|ACT|NONE
Line protocol is down, IPv4 protocol is down, IPv6 protocol is down,
detected status is RX-OK/TX-OK
Last line protocol up time : 2026-01-30 17:13:12
Hardware is XGigabit Ethernet, address is fc44.9f8e.ca40
Internet address is unassigned
BW 10 Gbit/s
IP MTU 8978 bytes
MTU 9000 bytes
MPLS MTU 8978 bytes
SLS-LRF01-ZTI01CO#show opticalinfo xgei-0/13/0/4
00:23:14 BRZ Sat Jan 31 2026
xgei-0/13/0/4
The optical module is online
Transceiver Type : SFP+
Connector Type Code : LC
Transceiver Mode : smf
Directionality : Normal
SONET Compliance Codes : no compliance
Ethernet Compliance Codes: 10G Base-LR
Transfer Distance:9/125(Smf) um fiber 10000 (m)
50/125(Om2) um fiber 0 (m)
50/125(Om3) um fiber 0 (m)
62.5/125(Om1) um fiber 0 (m)
50/125(Om4) um fiber 0 (m)
Laser TX Wavelength: 1310 nm
Laser RX Wavelength: 1310 nm
Measured RX Input Power: -4.470 dBm
Measured TX Output Power: -2.090 dBm
Measured TX Bias Current: 43.750 mA
Measured Transceiver Temperature: 45.100 degree(s) Celsius
Supply Voltage 1: 3.310 V
Supply Voltage 2: N/A
Receiver Sensitivity : N/A
Receiver Overload : N/A
TX Power Range : -8.2~+0.5 dBm
Default RX Power PreHighAlarm Thresholds: 0.500 dBm
Default RX Power PreLowAlarm Thresholds: -14.400 dBm
Default TX Power PreHighAlarm Thresholds: 1.500 dBm
Default TX Power PreLowAlarm Thresholds: -8.200 dBm
A:TSA-LNA01-NKI01CO# show port port_2/3/1
MINOR: CLI "port_2/3/1" is not a valid port, channel, MDA/slot or slot.
A:TSA-LNA01-NKI01CO# show port 2/3/1
===============================================================================
Ethernet Interface
===============================================================================
Description : CONEXAO AO ACE|SLS-LRF01-ZTI01CO|xgei-0/13/0/4|LC620566|
IP_AG_ZT_SECAO_CORE|ACT|NONE
Interface : 2/3/1 Oper Speed : 10 Gbps
Link-level : Ethernet Config Speed : N/A
Admin State : up Oper Duplex : full
Oper State : down Config Duplex : N/A
Physical Link : No MTU : 9212
Single Fiber Mode : No Min Frame Length : 64 Bytes
IfIndex : 73433088 Hold time up : 5 seconds
Last State Change : 01/30/2026 18:46:44 Hold time down : 0 seconds
Last Cleared Time : N/A DDM Events : Enabled
Phys State Chng Cnt: 91080
RS-FEC Config Mode : None
RS-FEC Oper Mode : None
===============================================================================
Transceiver Digital Diagnostic Monitoring (DDM), Internally Calibrated
===============================================================================
Value High Alarm High Warn Low Warn Low Alarm
-------------------------------------------------------------------------------
Temperature (C) +36.3 +80.0 +70.0 +0.0 -10.0
Supply Voltage (V) 3.27 3.60 3.47 3.13 3.00
Tx Bias Current (mA) 24.5 100.0 90.0 3.0 2.0
Tx Output Power (dBm) -3.39 1.00 -1.00 -6.00 -8.00
Rx Optical Power (avg dBm) -2.44 2.50 0.50 -14.40 -16.40
===============================================================================