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Detalhes do Incidente DADOS

📅 Abertura: 2026-01-31 00:32:41-03:00 ⏱️ Próxima Atualização:
EVENTO #2392

📍 Roteador A (Origem)

Hostname: SLS-LRF01-ZTI01CO-xgei-0/13/0/4
Fabricante: ZTE
Status: UP
Alarme: INTERFACE DOWN

⚡ Serviço / Falha

ACCID / CIRCUITO
620566
TIPO DE FALHA
None

🎯 Roteador B (Destino)

Hostname: TSA-LNA01-NKI01CO-port_2/3/1
Fabricante: NOKIA
Status: UP
Alarme: INTERFACE DOWN
🔗 Rota Física (Camada TX)
📝 Relatório de Acionamento (Texto Padrão)
Solicito apoio técnico para verificação de alarme no ACCID Dados (Circuito): "620566" com a falha de "Tipo de Falha: Link Down". O circuito começa em (Roteador A (Origem): SLS-LRF01-ZTI01CO-xgei-0/13/0/4. Status: UP, Fabricante: ZTE, Alarme Ativo: INTERFACE DOWN) indo ate (Roteador B (Destino): TSA-LNA01-NKI01CO-port_2/3/1. Status: UP, Fabricante: NOKIA, Alarme Ativo: INTERFACE DOWN). Onde a rota física passa por (ROTA FÍSICA (ELEMENTOS TX UTILIZADOS)): SLS-LRF01-HWW03 -> TSA-LNA01-HWW09-shelf0(subrack)-2-V3T210-3(RX3/TX3 Informações Extras / Rascunho: Interface Down SLS-LRF01-ZTI01CO-xgei-0/13/0/4 30/01/26 18:53:22 xgei-0/13/0/4 CONEXAO AO CO|TSA-LNA01-NKI01CO|port_2/3/1|LC 620566|IP_AG_ZT_SECAO_CORE|ACT|NONE SLS-LRF01-ZTI01CO#show interface xgei-0/13/0/4 00:19:02 BRZ Sat Jan 31 2026 xgei-0/13/0/4 is down, ifindex: 8262 Description: CONEXAO AO CO|TSA-LNA01-NKI01CO|port_2/3/1|LC 620566|IP_AG_ZT_SECAO_CORE|ACT|NONE Line protocol is down, IPv4 protocol is down, IPv6 protocol is down, detected status is RX-OK/TX-OK Last line protocol up time : 2026-01-30 17:13:12 Hardware is XGigabit Ethernet, address is fc44.9f8e.ca40 Internet address is unassigned BW 10 Gbit/s IP MTU 8978 bytes MTU 9000 bytes MPLS MTU 8978 bytes SLS-LRF01-ZTI01CO#show opticalinfo xgei-0/13/0/4 00:23:14 BRZ Sat Jan 31 2026 xgei-0/13/0/4 The optical module is online Transceiver Type : SFP+ Connector Type Code : LC Transceiver Mode : smf Directionality : Normal SONET Compliance Codes : no compliance Ethernet Compliance Codes: 10G Base-LR Transfer Distance:9/125(Smf) um fiber 10000 (m) 50/125(Om2) um fiber 0 (m) 50/125(Om3) um fiber 0 (m) 62.5/125(Om1) um fiber 0 (m) 50/125(Om4) um fiber 0 (m) Laser TX Wavelength: 1310 nm Laser RX Wavelength: 1310 nm Measured RX Input Power: -4.470 dBm Measured TX Output Power: -2.090 dBm Measured TX Bias Current: 43.750 mA Measured Transceiver Temperature: 45.100 degree(s) Celsius Supply Voltage 1: 3.310 V Supply Voltage 2: N/A Receiver Sensitivity : N/A Receiver Overload : N/A TX Power Range : -8.2~+0.5 dBm Default RX Power PreHighAlarm Thresholds: 0.500 dBm Default RX Power PreLowAlarm Thresholds: -14.400 dBm Default TX Power PreHighAlarm Thresholds: 1.500 dBm Default TX Power PreLowAlarm Thresholds: -8.200 dBm A:TSA-LNA01-NKI01CO# show port port_2/3/1 MINOR: CLI "port_2/3/1" is not a valid port, channel, MDA/slot or slot. A:TSA-LNA01-NKI01CO# show port 2/3/1 =============================================================================== Ethernet Interface =============================================================================== Description : CONEXAO AO ACE|SLS-LRF01-ZTI01CO|xgei-0/13/0/4|LC620566| IP_AG_ZT_SECAO_CORE|ACT|NONE Interface : 2/3/1 Oper Speed : 10 Gbps Link-level : Ethernet Config Speed : N/A Admin State : up Oper Duplex : full Oper State : down Config Duplex : N/A Physical Link : No MTU : 9212 Single Fiber Mode : No Min Frame Length : 64 Bytes IfIndex : 73433088 Hold time up : 5 seconds Last State Change : 01/30/2026 18:46:44 Hold time down : 0 seconds Last Cleared Time : N/A DDM Events : Enabled Phys State Chng Cnt: 91080 RS-FEC Config Mode : None RS-FEC Oper Mode : None =============================================================================== Transceiver Digital Diagnostic Monitoring (DDM), Internally Calibrated =============================================================================== Value High Alarm High Warn Low Warn Low Alarm ------------------------------------------------------------------------------- Temperature (C) +36.3 +80.0 +70.0 +0.0 -10.0 Supply Voltage (V) 3.27 3.60 3.47 3.13 3.00 Tx Bias Current (mA) 24.5 100.0 90.0 3.0 2.0 Tx Output Power (dBm) -3.39 1.00 -1.00 -6.00 -8.00 Rx Optical Power (avg dBm) -2.44 2.50 0.50 -14.40 -16.40 ===============================================================================

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